This policy describes the data we, Explord LLC, process to provide Explord. We want you to understand what data we collect, and how we use and share it. That’s why we encourage you to read our Privacy Policy. This helps you use Explord in the way that’s right for you.
In the Privacy Policy, we explain how we collect, use, share, retain and transfer data. We also let you know your rights. Each section of the Policy includes simpler language to make our practices easier to understand.
WHAT DATA DO WE COLLECT?
On Explord, you can send messages, post photos and videos, and much more. We call all of the things you can do on Explord “activity.” We collect your activity and data you provide, such as:
- You can create social media content like posts, comment, and share videos.
- You provide content through your camera roll settings.
- Post, comment, videos, and ads, you view or interact with, and how you interact with it.
- Messages you send and receive, including their content, subject to applicable law.
- Metadata about content and messages, subject to applicable law.
- Purchases or other transactions you make including credit card data.
- Hashtags you use.
- The time, frequency and duration of your activities on Explord.
- Phone numbers you provide for verification purposes.
- Contact list you provide.
- Statement explicitly clarifying that you obtain user consent before collecting location data through device settings.
- Expand more on how we collect this data and how we use it. For example we use the contact features like finding friends already using the app or sending invitations.
- Add more insight on how we can store, share, and protect this sensitive data.
- also include that we ask for user consent for accessing contacts and provide an opt-out options.
Data with special protections
You might choose to provide data about your religious views, your sexual orientation, political views, health, racial or ethnic origin or philosophical beliefs. These and other types of data could have special protections under the laws of your jurisdiction.
App, browser and device data
We collect and receive data from and about the different devices you use and how you use them.
Device data we collect and receive includes:
- The device and software you’re using, and other device characteristics.
- Data you’ve shared with us through device settings, like GPS location, camera access, photos and related metadata.
- Data about the network you connect your device to and your connection, including your IP address.
- Some location-related data, even if Location Services is turned off in your device settings. This includes using IP addresses to estimate your general location.
- Data from cookies and similar technologies.
Data from Third Parties:
We may receive data about you from third-party sources and combine that with the data we collect directly from you. This includes, but is not limited to, data from social media platforms when you use your social media credentials to log into Explord, or from third-party services that provide analytics or advertising services to us. We treat this data in accordance with this Privacy Policy, and it may be used and disclosed for the purposes describes herein.
What if you don’t let us collect certain data?
Some data is required for Explord to work. Other data is optional, but without it, the quality of your user experience might be affected and you might miss updates.
HOW DO WE USE YOUR DATA?
We use data we collect to provide a personalized experience to you, including ads, along with the other purposes we explain in detail below.
The data we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your data.
To use less data that’s connected to individual users, in some cases we de-identify or aggregate data or anonymize it so that it no longer identifies you. We use this data in the same ways we use your data as described in this section.
Here are the ways we use your data:
To provide, personalize and improve Explord
We use data we have to provide and improve Explord. This includes personalizing features and content. We use data with special protections you choose to provide for these purposes, but not to show you ads.
How we use data to improve Explord
We’re always trying to make Explord better and introduce the new features you want. data we collect from you helps us learn how.
We use data we collect to:
- Personalize the “How we use data to improve Explord” section: Use travel related terminologies instead of common phrases like “make Explord better or working correctly.” For example, “personalize trip recommendations” or “improve features like finding travel buddies. explore virtual events etc”
See Explord is working correctly - Troubleshoot and fix it when it’s not
- Test out new features to see to provide better user experience
- Get feedback on our ideas for features
- Conduct surveys and other research about what you like about Explord and what we can do better
How we use location-related data
We use location-related data that you allow us to receive if you turn on the Location Services device setting. This includes things like your GPS location and, depending on the operating system you’re using, other device signals.
We also receive and use some location-related data even if Location Services is turned off. This includes:
- IP addresses, which we use to estimate your general location. We can use IP addresses to estimate your specific location if it’s necessary to protect the safety and security of you or others.
- Your and others’ activity on Explord, like check-ins and events.
- Data you give us directly, like if you enter your current city on your profile.
We use location-related data, such as your current location, where you live, the places you like to go and the people you may know that are near, to do the things described in the “How do we use your data?” section of the Policy, like:
- Provide, personalize and improve Explord, including ads, for you and others.
- Detect suspicious activity and help keep your account secure.
HOW DO WE SHARE DATA WITH THIRD PARTIES?
We don’t sell any of your data to anyone, and we never will. We also require partners and other third parties to follow rules about how they can and cannot use and disclose the data we provide.
Partners who use our analytics services
Businesses may use our analytics services to understand more about how people are using their content, features, products and services.
To provide these services, we use the data we collect about you. We put this data into aggregate reports so that partners can see how well their content, features, products and services are performing and are able to understand things like users’ experience with such content, products and services.
These reports aggregate data like:
- How many users interacted with our partners’ content, products or services.
- The general demographics and interests of the users who interacted with it.
- How our users use our partners’ products and services to connect to Explord and the performance of their connection and networks.
Integrated partners
When you choose to use integrated partners’ products or services, they may receive data about you and your activity.
Partners who offer goods or services on Explord and commerce services platforms
When you choose to make a transaction, or otherwise choose to share data with payment services provider, we share data with them and with any providers acting on their behalf.
Depending on how you interact with them, they receive:
- Data to complete your transaction, like order, payment and contact.
- Data to help ensure the security of the transaction, like data about your device or connection.
- Any data required by applicable regulation.
- Other data you choose to share with them.
Other third parties
We may also share data with other third parties in response to legal requests, to comply with applicable law or to prevent harm.
And if we sell or transfer all or part of our business to someone else, in some cases we’ll give the new owner your data as part of that transaction, but only as the law allows.
HOW CAN YOU MANAGE OR DELETE YOUR DATA AND EXERCISE YOUR RIGHTS?
We offer you a variety of tools to view, manage, download and delete your data below (Here’s the link for deleting your explord account “https://getexplord.com/delete-account/”). You can also manage your data by visiting the settings of Explord. You may also have other privacy rights under applicable laws.
HOW LONG DO WE KEEP YOUR DATA?
We keep data as long as we need it to provide Explord, comply with legal obligations or protect our or other’s interests. We decide how long we need data on a case-by-case basis. Here’s what we consider when we decide:
- If we need it to operate or provide Explord. For example, we need to keep some of your data to maintain your account.
- We need to retain certain data, like your username and email address, to maintain your account and provide essential services.
- The feature we use it for, and how that feature works. Depending on the features you use, we might need specific data for a limited time. For example, your location data might be used for finding nearby travel recommendations but will be anonymized and deleted after a short period.
- How long we need to retain the data to comply with certain legal obligations.
- If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products
In some instances and for specific reasons, we’ll keep data for an extended period of time.
HOW DO WE TRANSFER DATA?
We share the data we collect globally, both internally across our offices and data centers, and externally with our partners, service providers and other third parties. Because Explord is global, with users, partners and employees around the world, transfers are necessary for a variety of reasons, including:
- So we can operate and provide the services stated in the terms of the Explord and this Policy. This includes allowing you to share data and connect with friends around the globe.
- So we can fix, analyze and improve Explord.
Where is data transferred?
Your data will be transferred or transmitted to, or stored and processed in:
- Places we have infrastructure or data centers.
- Countries where Explord is available.
- Other countries where our partners, service providers and other third parties are located outside of the country where you live, for purposes as described in this Policy.
How do we safeguard your data?
We rely on appropriate mechanisms for international data transfers, such as Standard Contractual clauses or reliance on Privacy Shield, to ensure compliance with relevant regulations like GDPR, CCPA etc.
We also make sure that appropriate safeguards are in place whenever we transfer your data. For example, we encrypt your data when it’s in transit over public networks to protect it from unauthorized access.
HOW DO WE RESPOND TO LEGAL REQUESTS, COMPLY WITH APPLICABLE LAW AND PREVENT HARM?
We access, preserve, use, and share your data:
- In response to legal requests, like search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities.
- In accordance with applicable law.
- To promote the safety, security and integrity of Explord, users, employees, property and the public.
We may access or preserve your data for an extended amount of time.
How will you know the policy has changed?
We’ll notify when we make material changes to this Policy.
How to contact Explord with questions
If you have questions about this Policy or have questions, complaints or requests regarding your data, you can contact us as described below.
You can contact us online or by mail at:
Faulcon Enterprises LLC
2425 Elvans Road
WASHINGTON, District of Columbia 20020
brandon.faulcon@faulconenterprises.com
(202) 945-0401
WHY AND HOW WE PROCESS YOUR DATA
The categories of data we use, and why and how data is processed, are set out below:
| Why and how we process your data | Data categories we use (see ‘What data do we collect?’ for more data on each data category) The actual data we use depends on your factual circumstances, but could include any of the following: |
| Providing and improving Explord: The provision of the Explord includes collecting, storing, and, where relevant, sharing, profiling, reviewing and curating, and in some instances not only automated processing but also manual (human) reviewing, to: • Create and maintain your account and profile, • Facilitate the sharing of content and status, • Provide and curate features, • Undertake analytics. We also use data to develop, research and test improvements to Explord. We use data we have to: • See if Explord is working correctly, • Troubleshoot and fix it when it’s not, • Test out new features to see if they work, • Get feedback on our ideas for Explord or features, and • Conduct surveys and other research about what you like about Explord and what we can do better. | Your activity and data you provide: • Content you create, like posts or comments • Contact list you provide • Your public profile data (including your name, username and profile picture, email address) • Content you provide through our camera feature or your camera roll settings, or (we only have access to their camera roll) • Messages you send and receive, including their content, subject to applicable law • Metadata about content and messages, subject to applicable law • Types of content you view or interact with, and how you interact with it • Features you use, and what actions you take in them • Purchases or other transactions you make, including truncated credit card data • Hashtags you use • The time, frequency and duration of your activities on Explord Friends, followers and other connections App, browser and device data: • Device characteristics and device software • Identifiers that tell your device apart from other users’ • Device signals • Data you’ve shared through your device settings • Location-related data • Data about the network you connect your device to, including your IP address • Data from cookies and similar technologies |
| To communicate with you: We use data you’ve given us (like contact data on your profile) to send you a communication, like an e-mail or in-app notice, for example: • We’ll contact you via email or in-app notifications in relation to the Explord, product-related issues, research or to let you know about our terms and policies. We also use contact data like your email address to respond when you contact us. | Your activity and data you provide: • Contact data on your profile and your communications with us • Content you create, like posts or comments • Content you provide through our camera feature or your camera roll settings, or remove this App, browser and device data: • Device characteristics and device software • What you’re doing on your device, like whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots) • Identifiers that tell your device apart from other users’ • Device signals • Data you’ve shared through your device settings • Location-related data • Data about the network you connect your device to, including your IP address • Data from cookies and similar technologies. |
| Processing data subject to special protections under applicable laws that you provide so we can share it with those you choose, to provide, personalize and improve Explord and to undertake analytics. We’ll collect, store, publish and apply automated, or sometimes manual (human), processing for these purposes. | Your activity and data you provide: • Any data with special protections that you choose to provide, such as your religious views, your sexual orientation, political views, health, racial or ethnic origin, or philosophical beliefs, or as part of surveys you choose to participate in, and where you have given your explicit consent |
| Sharing your contact, profile or other data with third parties upon your request: The type of third party and categories of data shared depend on the circumstances of what you ask us to share. | Your activity and data you provide: • Data such as your contact or profile data • Content you create, like posts or comments |
| Anonymizing your data In some cases, we anonymize data we have associated with you, such as your activity on and off Explord, and use the resulting data, for example, to provide and improve Explord | Your activity and data you provide: • Content you create, like posts, comments or audio • Content you provide through our camera feature or your camera • roll settings, or through our voice-enabled features • Metadata about content • Types of content you view or interact with, and how you interact with it • Apps and features you use, and what actions you take in them Purchases or other transactions you make • Hashtags you use • The time, frequency and duration of your activities on Explord Friends, browser and device data App, browser and device data: • Device characteristics and device software • What you’re doing on your device, like whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots) • Identifiers that tell your device apart from other users’ • Device signals • Data you’ve shared through your device settings • Location-related data • Data about the network you connect your device to, including your IP address • Data from cookies and similar technologies Data from partners, vendors and third parties |